Team Member & Customer Service

Name of Person to Contact: Pepper Cox

Name of Company/Business: Peach Cobbler Factory

Employer Phone: (205) 963-7750

Employer Email: trussville@peachcobblerfactory.com

Company Address: 5870 Trussville Crossing Boulevard, Suite 110, Birmingham, AL 35235, United States

Job Description:

- A+ Customer Service
- Greet guests in a welcoming, professional, and cheerful manner. (Rudeness and blasé attitudes are unacceptable)
- Become a Peach Cobbler expert in menu items to help educate new guests prepare items quickly and accurately.
- Develop relationships with customers and assist with item selection
- Collect and share customer feedback and concerns with management
- Take restaurant orders via point-of-sale system and collect payment
- Memorize current in-store promotions and menu items that may be out of stock to relay information to customers
- Own cleanliness of the back-of-house and front-of-house. May include wiping tables & equipment, keeping up with dishes, organizing, sweeping, mopping, & trash as needed
- Follow daily checklists to maintain a safe and clean environment
- Food preparation (to include light baking)
- Food Presentation & Decorating (To provide eye-catching delicious desserts)
- Superior Personal Hygiene & Cleanliness practices
- Maintain helpful & positive demeanor
- Assist with local events or canvasing as needed
- Take phone/catering orders process accurately and in a timely manner.
- Reliable transportation and flexible hours

Salary / Hourly Wage: $13.00

Other Requirements: Must be comfortable speaking English