Utility Service Representative - City of Bessemer

Name of Person to Contact: JoAnn Burnett

Name of Company/Business: Personnel Board of Jefferson County

Employer Phone: (205) 279-3560

Employer Email: charlotte.simmons@pbjcal.org

Company Address: 2121 Rev. Abraham Woods, Jr. Blvd, Suite 100, Birmingham, Alabama 35203, United States

Job Description: Utility Service Representatives with the City of Bessemer are responsible for inspecting and repairing utility meters (e.g. water, electrical). Incumbents in this job class are also expected to interact with utility customers by responding to their complaints and gathering information to respond to inquiries. Utility Service Representatives aid in maintaining water and electrical services to their customers. Employees receive continuing or new assignments daily from the supervisor that indicates the work to complete, limitations, quality and quantity expected, deadlines, and priority of assignments. The supervisor gives additional specific instructions for new, difficult, or unusual assignments. Utility Service Representatives’ work is reviewed through daily customer service reports and performance evaluations. Their supervisor assures that the work is technically accurate and in compliance with instructions, established procedures, and guidelines.
To learn more about the City of Bessemer, please visit www.bessemeral.org/
Minimum Qualifications:
• Driver's license.
• Experience reading power and water meters.

Salary range: $32,323 - $50,148 (starting salary is commensurate with education and experience

Salary / Hourly Wage: $32323